Course curriculum

  • 1

    Interview with Courtney & Alex!

    • Interview with Courtney and Alex

  • 2

    Hiring an Executive Assistant

    • Hiring Overview

    • How to Think About Hiring

    • My Leadership Style

    • My Values, Beliefs and Culture

    • Skills & Behaviors of Executive Assistants

    • Job Posting Sites

    • Executive Assistant Job Description Template

    • Marketing Assistant Job Description Template

    • EA Job Posting Template

    • Marketing Assistant Job Posting Template

    • Phone Interview Questions

    • 15 Minute Zoom Interview

    • First One-on-One Interview Questions

    • Second One-on-One Interview

    • Team Interview Questions

    • Pre-Hire Trial Work Period Recommendations

    • Pre-Hire Reference Check

    • Pre-Hire Background Check

    • Hire: Offer Agreement

  • 3

    Hiring a Sales Associate: Showing Agents & Buyer's Agents

    • Overview of Hiring a Sales Associate

    • Showing Agent vs. Buyer's Agent

    • Sales Associate Job Description Template

    • Sales Associate Job Posting Template
  • 4

    Onboarding Your New Team Member

    • Onboarding Overview

    • Mindset: Benefits of Onboarding

    • What to Expect & Prepare

    • Onboarding Sequence

    • Training My Hire

    • Training Plan Worksheet

    • The Speed of Trust

    • Trust Building

    • The Structure of Communication

    • Creating Routine Communications

    • Frequency of Communications

    • Check-Ins and Reflections

    • Project Management: The Pace of Accountability

    • Project Management Guidelines

    • Meeting Tracker
  • 5

    Setting Clear Expectations

    • Setting Clear Expectations for Your Team Members and Your Clients

    • The Setting Expectations Process